Join Us as a Inside Sales Manager - Gen Sales

Inside Sales Manager

About Xerago

Xerago is a leading global digital impact consulting and services enterprise specialising in integrating digital, technology, and marketing functions for mid-market and large enterprises. With a focus on delivering impactful solutions across all customer-facing digital priorities, we excel in interconnecting practices such as experiences, data, analytics, AI, campaigns, commerce, and content. By addressing strategy, technology, and capability gaps, we streamline processes and experiences to create a digital flywheel that drives transformative outcomes while optimising costs for our clients.

Having offices across San Francisco Bay Area, Singapore, Hong Kong, Dubai, and Mumbai, Xerago has been providing digital impact solutions to achieve sustainable digital success, deliver measurable results, and drive long-term value for our clients, including large brands from automotive, banking, e-commerce, entertainment, healthcare, hospitality, mutual fund, insurance, retail, saas and gaming, telecom, travel and other technology vertical.

Position title: Inside Sales Manager

Work timings: US time-zone

Work Location:

Preferred Location: Chennai Office, India
Role involves managing US market outreach from our Chennai headquarters
Team will operate during US-aligned business hours as needed

Job Description:

We are seeking an experienced Lead Generation (Gen Sales as we call) Specialist to lead and scale our Gen Sales team targeting the USA market. Based at our Chennai office, you will be responsible for managing a team that drives qualified leads for our US market expansion. You'll work with a pre-identified pool of ICP-aligned prospect accounts, with team members managing portfolios of assigned accounts. These accounts come with pre-identified contacts and roles who are likely to find value in Xerago's services.

Key Performance Metrics (Per Team Member)

Daily Targets (Lead Measure):
- 4 reaches per day
- 20 reaches per week (5 working days)
Weekly Targets (Lag Measure):
- 4 qualified meetings per week
- Conversion rate: 25% (reaches to meetings)

Responsibilities:

Team Leadership & Development

Work with existing Gen Sales Team Lead and team members to generate quality leads for US market Direct Sales team
Coach team members on effective use of outreach cadences
Ensure team maintains high-quality, consistent outreach across email, phone, and LinkedIn channels
Monitor and optimize team performance through established lead and lag measures

Pipeline Management

Drive the "Prospect to Qualified" stage of Xerago's sales process
Ensure consistent pipeline growth through systematic outreach to ICP (Ideal Customer Profile) accounts
Maintain a disciplined outreach cadence across multiple channels
Coordinate with Marketing, Direct Sales, and Partnerships teams to optimize lead flow
Achieve team targets of 4 meetings per week per team member
Coordinate with Sales and Solutions teams for smooth lead handoffs

Note: Qualified - Meeting is successfully scheduled with a decision-maker

Process Optimization

Maintain and Improve the structured outreach cadence
Monitor and optimize the team's daily activity metrics,
- Email outreach
- Follow-up calls
- LinkedIn messages
- New contact initiatives
Track and improve reach rates and meeting conversion metrics
Ensure proper CRM usage and data hygiene

Note: A "reach" is defined as any prospect response (positive or negative) via email, phone, or LinkedIn.

Qualifications:

7+ years of B2B lead generation experience, with at least 3 years in a management role
Proven track record of building and scaling successful lead generation teams
Experience in technology or consulting services sales
Strong understanding of multi-channel outreach strategies (email, phone, LinkedIn)
Expertise in CRM systems and sales operations
Excellent communication and coaching abilities
Track record of achieving team performance metrics