Executive – Solution Architect

About Xerago

Xerago is a leading global digital impact consulting and services enterprise specialising in integrating digital, technology, and marketing functions for mid-market and large enterprises. With a focus on delivering impactful solutions across all customer-facing digital priorities, we excel in interconnecting practices such as experiences, data, analytics, AI, campaigns, commerce, and content. By addressing strategy, technology, and capability gaps, we streamline processes and experiences to create a digital flywheel that drives transformative outcomes while optimising costs for our clients.

Having offices across San Francisco Bay Area, Singapore, Hong Kong, Dubai, and Mumbai, Xerago has been providing digital impact solutions to achieve sustainable digital success, deliver measurable results, and drive long-term value for our clients, including large brands from automotive, banking, e-commerce, entertainment, healthcare, hospitality, mutual fund, insurance, retail, saas and gaming, telecom, travel and other technology vertical.

Skills:

Mandatory Skills:

• Presentation Expert, RFP Response, Sales Support, Documentation Expert, Marketing Consultant, Pre-sales consultant (marketing).
• Experience working in marketing / digital marketing domain and has strong skills to work with MS Office products for documentation and solutions preparation.
• The candidate should have strong understanding of marketing, digital marketing, analytics functions.

Desired Skills:

• Should have a Marketing Background and also be comfortable with Technology landscape.
• Should have the ability to come up with original solutions backed by research and latest trends.
• Solid presentation and documentation skills.
• Demonstrate logical thinking.
• Excellent standard of written and spoken English language skills.

What you’ll be responsible for:

• The Solution Associate would be helping on pre-sales and will be responsible for understanding business requirements of the clients/prospective clients in the areas of Marketing, Digital, Analytics, Technology and Campaign Management to address the needs of the clients.
• Developing the right solution in consultation with the Sales Heads.
• Should have relevant exposure in RFP and Proposal making.
• Lead proactive/ RFX proposals independently with minimal oversight.
• Lead and co-ordinate with cross functional teams for solution design/ proposal / projects.
• Prepare well defined strategy, scope of work documents, whitepapers, business cases, concept notes and approach notes.
• Regularly follow up with Sales, Account Management and Delivery Teams and build detailed case studies on every project.
• Compile customer documentation.
• Present solutions to customers, when required.
• Ability to articulate Business requirements into Solution.
• Standardize solutions for effective reuse and continuously improve on them.
• Conduct market research to identify new opportunity areas.
• Gather stakeholder feedback on all Solution engagements and implement them on subsequent Solutions.

Challenges (also responsible) you’ll be facing in the role:

• Should be flexible to work at any time during production escalation or during critical deliveries.
• Prompt action is required for all the jobs.
• Expected to have flawless delivery.
• Should be ready to attend client calls and understand the requirement/instruction clearly.
• Should be capable to transfer knowledge to others.