Navin Ragade

I head the Business Analysis function at Xerago. As the vital link between a firm’s information technology…

Read More

Ganesh N Mandalam

Ganesh is a serial entrepreneur of sorts, with his previous companies being acquired by larger groups…

Read More

Srikanth Akella

Srikanth heads the Digital Marketing function for Xerago. His primary function is to enhance our customers…

Read More

Kumar S

I take care of UI Engineering team at Xerago. My job is to oversee the development of the front ends of websites …

Read More

Harish Padmanabhan

My name is Harish Padmanabhan and I head the sales function at Xerago for South of India. My approach to work …

Read More

Shekaar

I take care of demand generation and outbound marketing for Xerago. This involves conceptualizing sales strategies…

Read More

R P Venkatesh

I head the Marketing Automation function at Xerago. What we do is to first understand client requirements thoroughly…

Read More

Vishnu

I head the Program Management as well as Quality Assurance team. Program management team acts as a bridge between …

Read More

Melvin Xavier

Design to me is like gardening. It’s all about removing the unimportant elements so the important ones come into sharper focus …

Read More

Suresh Kumar

Hello. I’m Suresh and I head the technology team of Xerago. My role involves providing guidance to the technology …

Read More
Get in Touch

For queries regarding our Customer Value Maximization platform or our Solutions

* Mandatory

captchaLoading Page - Xerago

dear

Name

Thank You

for reaching out to us. One of our representatives will get in touch with you shortly.

What's your score?

Know what? You are not alone – less than 0.2% of the world’s financial services brands can stake the claim that they can do all this.

See how our Customer Value Maximization Platform can help you maximize value in your engagement with your customers!

Take me to the Platform

What's your score?

congrats-icon

Congratulations! You are probably in the top 0.2% of the world’s leading financial services brands.

See how the Customer Value Maximization Platform can simplify your engagement with your customers!

Take me to the Platform

What's
your score?

seperator

Score how well you are maximizing customer value

Answer 7 questions to figure out how well you are maximizing customer value.

Do you continuously engage with every customer in your portfolio – even when they don’t visit your branches – not just to wish Happy Birthday or Merry Christmas, but to truly grow value?


Is every non-branch interaction with your customers intelligent enough to consider relationship history, relationship value and customer exhibited behavioral traits and preferences? Every single interaction?


Do you know which customer to include and exclude, when to do so, and with what message, when you want them to buy your products and services? Do you do this without offline / online spamming?


Is there a clearly articulated strategy, understood by everyone? Is it being implemented by all stakeholders cohesively working together, to maximize customer value?


Do you proactively arrest customer value decline, even when customers don’t yell, or send stinkers to support? For example, when card spends decline steeply, do you auto-activate those customers?


Can you do all the above by clicking a few buttons – without investing in an army of IT, Analytics, Marketing and Product Managers?


To sum up, do you continuously grow customer value – measured on both revenue and relationship dimensions – evidenced by portfolio revenue and business value metrics?

To score yourself, you need to take the quiz!

Show Buttons
Score yourself
Hide Buttons