Intel: Creating a DOMO Dashboard

intel-domo

Challenge:

Intel utilizes a variety of owned, paid and third party platforms to drive it’s marketing activities. With massive amounts of data generated by a multitude of disparate data sources, Intel was seeking a C suite Dashboard that would empower the leadership at Intel and help them make insightful decisions.

Solution:

Xerago was asked to lead the implementation of the DOMO business intelligence dashboard at Intel. And so, Xerago did a thorough analysis of Intel’s various stakeholders, their functional requirements and the multiple data sources and identified that a simple DOMO implementation would not suffice. Xerago concurred that for a reporting dashboard to be effective it would have to accommodate the different needs of the multiple functional heads at Intel. It also entailed the configuration of data streams, creation of metrics and performance indicators specific to the functional responsibilities of the users.

Xerago began by identifying the key metrics and result areas of all the stakeholders involved and mapped the various data sources to the metrics requirements. Xerago then constructed multiple dashboards – each with their own set of metrics, result areas and KPIs. The dashboards drew data from all the respective sources and were tailored to be profile-centric to each stakeholder.

Xerago was also involved in extensively testing DOMO’s Google Analytics Application Programing Interface (API) and contributed feedback to DOMO that greatly helped improve the API’s overall functional capabilities to a great extent.

Using DOMO, Xerago was able to introduce seamless connectivity to a variety of Intel’s data sources and provide the dash-boarding solution sought by the stakeholders at Intel.

Results:

Xerago was able to offer real time monitoring capabilities across a variety of devices and platforms. Intel’s C suite stakeholders were empowered with access to real time data, rich visualization and drill down capabilities with never-before available levels of granularity (level of detail).

Xerago introduced greatly improved reporting abilities within Intel. Intel was able to automate close to 33% of their business critical reports, from the ground up in a mere 8 weeks.

Benefits:

Typical report generation time fell from the 48 hour average to a mere 4 hours, allowing for up-to-date real time reports and insight driven decision making. Costs savings in the region of $80,000 per year were witnessed at Intel.

Get in Touch

For queries regarding our Customer Value Maximization platform or our Solutions

* Mandatory

captchaLoading Page - Xerago

dear

Name

Thank You

for reaching out to us. One of our representatives will get in touch with you shortly.

What's your score?

Know what? You are not alone – less than 0.2% of the world’s financial services brands can stake the claim that they can do all this.

See how our Customer Value Maximization Platform can help you maximize value in your engagement with your customers!

Take me to the Platform

What's your score?

congrats-icon

Congratulations! You are probably in the top 0.2% of the world’s leading financial services brands.

See how the Customer Value Maximization Platform can simplify your engagement with your customers!

Take me to the Platform

What's
your score?

seperator

Score how well you are maximizing customer value

Answer 7 questions to figure out how well you are maximizing customer value.

Do you continuously engage with every customer in your portfolio – even when they don’t visit your branches – not just to wish Happy Birthday or Merry Christmas, but to truly grow value?


Is every non-branch interaction with your customers intelligent enough to consider relationship history, relationship value and customer exhibited behavioral traits and preferences? Every single interaction?


Do you know which customer to include and exclude, when to do so, and with what message, when you want them to buy your products and services? Do you do this without offline / online spamming?


Is there a clearly articulated strategy, understood by everyone? Is it being implemented by all stakeholders cohesively working together, to maximize customer value?


Do you proactively arrest customer value decline, even when customers don’t yell, or send stinkers to support? For example, when card spends decline steeply, do you auto-activate those customers?


Can you do all the above by clicking a few buttons – without investing in an army of IT, Analytics, Marketing and Product Managers?


To sum up, do you continuously grow customer value – measured on both revenue and relationship dimensions – evidenced by portfolio revenue and business value metrics?

To score yourself, you need to take the quiz!

Show Buttons
Score yourself
Hide Buttons