CUSTOMER EXPERIENCE
AND DIGITAL PRESENCE MANAGEMENT

From communication to consummation in one tap

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Organizations work hard to make it easy for prospects to do business with them –
attention grabbing ads, simple landing pages, short forms, and so on.

But how much do organizations invest to make it easy for
existing customers to do business with them?

If it should be

easy for
a Prospect

to do business,

Shouldn’t it be positively mindless for
a Customer