Is there a waiting time before I can start using the platform?
Not much. It usually takes around 2 days for your payment and your login credentials to be processed, following which you can start using it.
Is my data secure?
Highly secure. To know more about data security, read more here.
What payment methods do you offer?
We offer several convenient payment options – you can choose from popular credit and debit cards, Bitcoin, ACH, Alipay, etc.
Can I switch plans?
Yes, but your new plan may not be active immediately. Please talk to your sales consultant for further information..
How does the Custom Plan work?
As the name suggests, Custom Plans cover any requirement that is not covered by any of our standard plans. Please talk to us so we can customize a plan to suit your requirements.
Can I get additional Conversations without changing my plan?
Yes. You can get additional Conversations at an additional cost without having to change your plan.
What kind of support do you offer?
Do I need a credit card to sign-up?
Yes, and you also have other forms of payments listed above.
How do I extend my subscription?
How do I cancel my subscription?
Cancel anytime. In your platform, you will see a “Cancellation” link – to cancel, you just need to click on that link.
I have more questions. How can you help?