What we do
Xerago operates at the confluence of Communication, Technology and Analytics, to maximize customer value. Xerago invented the concept of Customer Value Maximization, which today delivers value to some of the leading brands of the world. To know more about the story of Customer Value Maximization, click here
Xerago operates on different business models - Platform Subscription, Turnkey Projects, Build-Operate-Transfer, Managed Services, and Ongoing Maintenance Contracts. Customer needs, business and partnership objectives and solution type determine the nature of the business model for each customer engagement.
Diverse skill sets
Given the scope of Customer Value Maximization, it should not come as a surprise that Xerago has heterogeneous skill sets. Consulting experts in Business, Marketing, Technology, Communication and Analytics, Big Data experts, Cloud platform design, Creative Designers, Statistical Modelers, Software Engineers working on Java, NodeJS, PhP, and Python, Campaign experts on IBM and Adobe stacks, Digital and Social Media Marketers, Analytics Gurus, all come together to form a diverse, multi-disciplinary team that is capable of maximizing customer value for large and small organizations.
Given the nature of the work done by Xerago, certain industries get more value than others. Financial Services, Insurance, Retail, Telecom, High Technology, ECommerce are some of the industries that gain the most from Customer Value Maximization and consequently make up the bulk of customers that Xerago works with.
Xerago delivers Customer Value Maximization using its own platform as well as platforms from technology leaders like IBM, Adobe and SAS. Depending on the industry challenge, Xerago delivers the right solution to customers, using either Xerago platforms or partner products.
The leadership team at Xerago is spread out across the different offices in San Francisco Bay Area, Singapore and India, truly bringing a global mindset to Xerago and its customers. To know more about the Management team in Xerago, check out the Management page.
Open Source Leanings
Built completely on a philosophy of open source, Xerago uses and evangelises open source solutions extensively. Do check out our case studies to see how we have delivered different solutions using both open source and enterprise platforms.
Founded in 2004, Xerago has continuously grown in revenues, customer base, offices and headcount. Today, Xerago has offices in San Francisco Bay Area, Singapore, Dubai, Hong Kong, Sydney and Mumbai. Its consulting, engineering and customer support teams are located offshore in India - in Chennai and Mumbai.