FREQUENTLY ASKED QUESTIONS
Is there a waiting time before I can start using the platform?
Not much. It usually takes around 2 days for your payment and your login credentials to be processed, following which you can start using it.
What payment methods do you offer?
We use the stripe payment gateway which lets you use popular credit / debit cards. Or you can try Net Banking.
Yes, but your new plan may not be active immediately. Please talk to your sales consultant for further information.
How does the Custom Plan work?
Can I get additional Conversations without changing my plan?
Yes. You can get additional Conversations at an additional cost without having to change your plan.
Do I need a credit card to sign-up?
Yes, and you also have other forms of payments listed above.
How do I cancel my subscription?
Cancel anytime. In your platform, you will see a “Cancellation” link - to cancel, you just need to click on that link.