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CONCEPT
NEW-TO-BRAND CUSTOMERS GET PREFERENTIAL TREATMENT
99% of organizations go to great lengths and spend tons of money to sign-up
new-to-brand customers.
NEW-TO-BRAND CUSTOMERS GET PREFERENTIAL TREATMENT
99% of organizations go to great lengths and spend tons of money to sign-up
new-to-brand customers.
EXISTING CUSTOMERS SEEM
TO BE IGNORED
On the other hand, existing customers get no such special benefits. At best, they are subject to the occasional cross-sell/up-sell offers, which they may or may not need.
WHY DO EXISTING CUSTOMERS
GET A RAW DEAL?
Most organizations don’t really have a sense of the value their customers can bring to the table. As a result, not enough is being done to understand and serve customer needs in the best possible manner.
EXISTING CUSTOMERS
THE GOLD IN YOUR BACKYARD
On the flip side, when existing customers are placed at an organization's core, they can significantly contribute to revenues. Existing customers can provide organizations with a continuous and unlimited source of value if tapped correctly.
MINE THE GOLD
The ability to read, anticipate and act based on your customers' stated and unstated needs is now readily available. This ability is now called Xerago Customer Value Maximization.
MINE THE GOLD
The ability to read, anticipate and act based on your customers' stated and unstated needs is now readily available. This ability is now called Xerago Customer Value Maximization.
