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Xerago Increases the NPS for a Large International Bank with Simple Measures in Two Geographical Locations The Client Our Client is a large bank with a presence across 19 different countries in the world. The bank provides a wide range of products and services to consumers, institutions and corporates. The Background Net Promoter Score or...
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A Customized SEO Implementation and Interactive Webpage Analysis Dashboard to assess Multiple Webpage Performance for a Global Bank The Client Our Client was a leading global bank that offered its customers simple, creative and reliable financial solutions. The bank has a wide array of financial solutions across various regional markets under each line of business...
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A Customized Interactive Blog Analysis Report to Track and Improve Blog Effectiveness for a Top Global Bank The Client Our client is a top multi-national bank with a broad range of financial services and products for consumers, corporations, governments and institutions. The bank has a wide presence in several markets with a dedicated customer assistance...
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Customer Journey Optimisation - essential for brands of all sizes Any business that uses analytics will have the capability to optimize its performance across every instance of customer engagement, and enjoy success. And those who do not use analytics, fall far behind. With analytics, businesses see an 84% customer retention rate compared to 53% of...
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The Customer Data platform and Omni-channel Communication An omni-channel communication strategy unifies all the communication with existing customers and potential ones across every available channel. This is essential, as more than 90% of consumers use more than one channel to connect with a business. And when businesses increase the points of contact they offer to...
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Technology A Game Changer in implementing Marketing Strategy and a great support to marketers in the Digital Era and Pandemic times The last few years have seen banks making huge changes as they adapt themselves to an evolving technology environment. From providing customers the ability to bank online to offering apps for their phones and...
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Measuring The Reach and Success of Intel’s Research Portal The Client Our client is one of the world’s largest players in semiconductor chip manufacturing and silicon innovation, who is constantly finding ways to continually advance the way people work and live. The Challenge An American global technology company, they were looking to understand user behaviour...
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A Metric Driven “Visitor Experience Optimization” that also improved CTR and ITL The Client A subsidiary of one of the world’s largest banks has had a long stint in India for over a 100 years. With 44 full-service branches in 31 cities and over 700 ATMs across the country, it is an important player in...
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FCA India – Sales force Implementation The Client A large international automobile company that was involved with the production of cars and engines to be sold in the Indian market was in the process of adding more models to expand its current portfolio in the country backed by a robust marketing and sales strategy. In...
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A massive EMM Stack integration and campaign management capability empowerment for a large Indian Bank The Client Our client is an Indian private sector bank headquartered in Mumbai, offering a wide range of banking products and financial services to a large number of corporate and retail customers through a variety of delivery channels and specialized...
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