5+ Ways Banks Can Retain Customers

Banking is a highly competitive industry – banks compete with each other, with non-banks and other financial institutions as well. The thing is that banking products are easy to duplicate and at the end of the day, all of them provide nearly identical services. What distinguishes one bank from another are the prices they offer…

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Retention Strategies In Retail Banks

Photo by International Information Program (IIP) The story goes that a study suggested that bank customers who turned right into parking spots in a certain bank’s parking lot had a 7% higher retention rate than left-turning customers. And so the Bank went on to shut down the left side parking hoping to up their retention…

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