The client is a Qatari-owned financial institution that serves individual consumers, small businesses and corporate customers with a range of Corporate Banking, Retail & Private Banking, Treasury & Investments, International Banking and Brokerage Services. It was founded in 1983 as a part of a Global Banking Group.

Results

Technology

  • Over 93% efficiency improvement
  • Over 85% cost savings due to manual overhead
  • 100% trail and transparency
  • Significant improvement in review process with zero slippage for recons
  • Better MIS and greater control
  • Zero customer impact due to incorrect deduction on Escrow accounts achieved

"Process Automation Tool (XIR) Phoenix Core Banking System"

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